Canon 24-105mm f4L lens problem – err 01

Written by Adam

Topics: Photography

This is the first instalment of my broken Canon 24-105mm F4L lens and associated err 01.

<nerd> This has mainly been a travel blog over the past couple of years, but I’m now feeling like complaining about stuff… Especially stuff that warrants a good old whinge, just like this one.

In 2009 I bought a brand new Canon lens, the 24-105mm F4 L professional lens for about $1400. $1400 for a lens… I can’t even believe it myself. Anyway, the reason to buy these professional L lenses is that they are quality items. Great picture quality and great build quality. Except mine just broke through no fault of my own.

I’ve done some diagnosis myself on the issue and the following are the symptoms:

- Err 01 code
- Code appears above 24mm
- Code appears above f4
- Makes a weird hunting sound as the diaphragm moves around
- Ocassionally lens gets stuck when stopped down and won’t open again

There’s a number of ways to test the problem, but the best one is to do this. Set the camera to M mode, 24mm, f4. Half press the shutter and hold. While holding the shutter, hold down the depth of field button. It should stop down normally and you can look down the barrel of the lens and see it doing its thing. Next, move the aperture to f22 or whatever you feel like and try stopping down again. What should happen is that the lens chucks a fit and the problem is diagnosed. Your lens is broken. A sickening feeling. (drop a comment to tell me how sick you feel)

The most likely cause is a broken ribbon cable inside the lens. The problem is that this ribbon cable is soldered to the aperture controller or diaphragm and that means that when the lens is repaired, the repairer has to replace the ribbon cable and control unit! Madness! But that’s nothing compared to what comes next. That unit and cable is housed in a plastic moulded assembly… which contains a lens element. And when you start playing with lens elements, they need to be realligned so the lens becomes sharp again. But that’s too hard to do so they have to replace the lens element as well. So a good portion of the lens is actually replaced because of a stupid crappy cable that is faulty.

This problem is common with the 24-105mm. Canon do not acknowledge that there is a problem, but if you search enough on the internet, there are hundreds of cases and mine is just another one.

I’m living in Indonesia at the moment and need the camera for work, my honeymoon in June and July and a wedding in July. It’s important. I’ll see if I can get the lens repaired locally and report back on price and success of repair!

</nerd>

5 Comments For This Post I'd Love to Hear Yours!

  1. Kathleen says:

    yeh.
    I am well familiar with this Err.
    Haven’t sent it in.

    wondering if I’m better off buying a new lens.
    wondering what it ended up costing you and did the repair hold?

    thanks!

    Kathleen
    Kathleen recently posted..For The Love of Loons

  2. Kathleen says:

    ah I found the rest of the story …
    Kathleen recently posted..For The Love of Loons

    • Adam says:

      @Kathleen – cool. I hope it works out for you. I just felt like I was being robbed when it all happened like that. Sort of makes you think twice about buying expensive lenses.

  3. Eduardo says:

    Sorry to read it, but worse to experince it…mine just started to send the err 01; making the weird sounds when tried to focus…so please impress me with average cost of a repair!

    • Adam says:

      Maybe more than $200. Maybe $300. Whatever it is it will be expensive. And you will hate Canon because of it :)

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